Frequently Asked Questions
Pantsformers are durable kids' pants designed with interchangeable knee pads, allowing you to extend the life of your child's clothing while providing comfort and protection for their adventures.
Orders typically ship within 1-3 business days (excluding
weekends and holidays) after an order has been placed.
Please note that all processing times are estimates and may
be subject to change.
We aim to process returns as quickly as possible. You will
receive a notification as soon as we finish processing your return. In times of
high order volume, it may take us longer to process your return.
Once you’ve returned the item(s), we will issue you a store
credit that can be used towards a new purchase. Shipping fees will not be
refunded.
If you paid for shipping, you will not be refunded if you
make a return. Refunds are for products only.
We are unable to make any changes after an order has been
placed.
Please note that you cannot cancel an order after it has
been placed.
We are typically unable to make any changes after an order
has been placed If you need to change the shipping address, please contact us
as soon as you can at customercare@pantsformers.com and
we will do our best to make the change.
- Wash pants with patches attached in cold to warm water.
- Air dry, or use a low heat setting in the dryer.
- Do not bleach the pants.