Refund Policy
Last updated: August 25, 2025
At Pantsformers, we want you and your little ones happy with every pair of pants. If something isn’t right, here’s how we handle returns:
Returns
- Window: 30 days from delivery date
- Condition: Items must be unworn, unwashed, and in original packaging with tags attached
- Exclusions: Final sale items, gift cards, and personalized products are non-returnable
How to Return
- Email us at returns@pantsformers.com with your order number and reason for return
- We’ll send you return instructions and a return shipping label if applicable
- Pack your item securely and ship it back
Refunds
- Refunds are issued to your original payment method once the return is inspected and approved
- Original shipping fees are non-refundable
- Return shipping costs may be deducted from your refund unless the return is due to our error
Exchanges
Want a different size or style? Email us at returns@pantsformers.com, and we’ll help you exchange as quickly as possible.
Damaged or Wrong Items
If your order arrives defective or incorrect, contact us within 7 days for a full replacement at no extra cost.